We do not offer refunds, exchanges or order cancellations, so please make sure to read all item measurements and consider the fit of each garment before purchasing.

keep in mind that JUSTCHLO is a small-scale brand, with all production done by hand. all garments are made to the highest quality possible, but we do not use industrial grade machinery or techniques at any stage of production.

Please allow for 1 - 2 weeks shipping on any order. We do not offer rush or overnight shipping in an effort to reduce our carbon footprint. All orders are shipped from dallas, tx using recycled packaging to minimize waste.

we want all of our customers to be 100% satisfied with our products. we are continually searching for ways to better ourselves as a brand and promote more sustainable shopping practices.

For questions, comments and concerns please email us through our about us page.